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Make a Referral

We partner with families, local authorities, and health professionals to deliver compassionate, high-quality home care across London.

Start Referral Form

Who Can Refer

Families

We work directly with individuals and their loved ones who are looking for high-quality, private home care. Families often reach out to us when a relative needs extra support to remain independent or after a change in their health needs.

Local Authorities & Councils

Meraki partners with local councils to provide commissioned care services. We understand the complexities of local government referral pathways and work closely with social workers to provide reliable, compliant, and cost-effective care packages.

Health & Social Care Professionals

We collaborate with GPs, hospital discharge teams, and occupational therapists. Whether it is ensuring a safe transition from hospital to home or managing specialist nursing needs, we provide the professional care required to support clinical goals.

How to Refer

01

Share basic details

Fill out our simple referral form below with your contact information and some basic details about the person requiring care.

02

Initial call

Our London team will contact you for a brief conversation to understand the situation better and answer any initial questions.

03

Assessment

We arrange a free, no-obligation home assessment to meet the individual and conduct a thorough review of their care needs.

04

Care plan agreed

Once we agree on the tailored support required, we finalize the care plan and introduce our professional caregivers to the family.

Partnership & Referrals

This form is for new referrals and partnership enquiries. At Meraki, we handle all information with strict confidentiality. Whether you are a family member or a health professional, our team ensures a prompt response during office hours (Monday to Friday, 9 am – 5 pm).

Preferred Method of Contact
Date of Birth
Day
Month
Year
Is this person aware of this referral?
Yes
No
Has consent been obtained to make this referral?
Yes
No
Does the individual have capacity to consent to this referral and proposed support?
Yes
No
Is this an urgent referral?
Yes
No
Primary support need /diagnosis
Does the individual require support with personal care?
Yes
No
Does the individual require medication support?
Yes
No
Does the individual require support with meals, nutrition or fluids?
Yes
No
Does the individual require support with appointments, community access, finances, tenancy management or daily living skills?
Are there any known risks?
Yes
No
Has the individual ever presented behaviours that may challenge
Yes
No
Is there a current risk assessment, PBS plan, behaviour support plan or crisis plan?
Yes
No
Does the individual have any physical health conditions?
Yes
No
Does the individual have any mobility needs?
Yes
No
Does the individual require wheelchair accessible accommodation?
Yes
No
Has funding been agreed?
Yes
No
Would you like a copy of this referral emailed to you?
Yes
No
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