Complex Care at Home
Our complex care services support individuals with a wide range of clinical and high-dependency needs, including:
Every care package is individually assessed to ensure the right clinical support and staffing structure is in place.
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Traumatic Brain Injury (TBI)
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Acquired Brain Injury (ABI)
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Neurological conditions
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Spinal injuries
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Stroke recovery and rehabilitation
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Long-term health conditions
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Physical disabilities
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Degenerative conditions
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Complex behavioural presentations
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Individuals requiring 24-hour support
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Long-term rehabilitation pathways
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Hospital discharge and step-down support
Who We Support:
At Meraki, we provide specialist, clinically-led complex care for individuals who require higher levels of support within their own home.
For many people, remaining at home provides comfort, familiarity and stability especially when living with long-term health conditions, neurological conditions, acquired injuries or high-dependency care needs.
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Our role is to ensure that individuals can remain safely at home while receiving the right level of structured, professional and person-centred care.
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With experienced care teams and Registered Nurse oversight where required, we deliver care that is safe, consistent and built around long-term outcomes.
Tailored for Your Family
We work in close partnership with families and clinical professionals to create a seamless circle of support. Our Registered Nurses provide regular oversight, ensuring care plans evolve with your needs. This structure provides the confidence families need to know their loved ones are in expert, compassionate hands.
Where appropriate, our complex care packages include Registered Nurse involvement to support:
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Clinical oversight
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Risk management
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Medication planning
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Care reviews
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Multidisciplinary working
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Escalation planning
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Long-term care coordination
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This helps ensure care remains safe, robust and responsive as needs change over time.
Our Approach to Complex Care
Our Approach
We understand that complex care is not just about meeting needs — it is about maintaining dignity, promoting independence and protecting quality of life. Our approach combines:
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person-centred care planning
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clinical oversight where required
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experienced and consistent staffing
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strong governance and quality assurance
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close partnership with professionals and families
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long-term stability and continuity of care
We focus on building care packages that are sustainable, safe and tailored to the individual’s long-term needs.
Working With Professionals
We work closely with:
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Case Managers
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Continuing Healthcare Teams
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Commissioners
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Social Workers
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Occupational Therapists
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Hospital Discharge Teams
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Rehabilitation Teams
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Families and Advocates
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Healthcare Professionals
What Our Complex Care Includes
Our clinically-led complex care packages may include:
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24-hour support
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Live-in care
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Waking nights
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Personal care and mobility support
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Medication management
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Moving and handling support
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Rehabilitation-focused support
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Behavioural and emotional support
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Community access and independence support
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Hospital discharge planning
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Family liaison and professional coordination
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Long-term continuity of care planning
Support is delivered by experienced carers with Registered Nurse involvement where required, ensuring safe and effective care delivery.
Ready to Start Complex Care at Home?
Beginning specialist care for a loved one is a significant step. Our team is here to guide you through every clinical and practical detail with confidence and reassurance. Whether you need immediate 24/7 support or a professional discussion to explore your options, we are ready to listen.